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Item Awareness and Use of Current Awareness Services by Users of Three University Libraries in North West Nigeria.(JAIST is a publication of the Information Technology Group with institutional affiliation to the Library Department of the University of Nigeria, Nsukka., 2018-04-03) Mohammed M. Kpakiko, Hashimu Suleiman, Fati AbubakarPurpose: This paper looked at the extent Current Awareness Services have influenced the use and access to information resources by the users of university libraries in North-Western Nigeria. Design/Methodology/Approach: Descriptive survey research approach was used. A Sample of library users from three university libraries in North West Nigeria was used. Copies of the Questionnaires were administered on the library users (students and staff) to collect data on the awareness and use of current awareness services in the library. The data collected were analyzed using table and simple percentage calculation. Findings: It was found that, users visit the library daily in order to read, carryout research and update their knowledge. Again, list of new arrivals, shelve display, library bulletin newspaper and email and bulletin board services were the most available current awareness services in the library and mostly used. Implication: The paper suggested for the adoption of digital technologies in university libraries that will enhance timely distribution of information needs of the users. The study therefore, encourages the library users and to acquire ICT skills that will enable them adequately utilize digital current awareness service tools. Originality/Value: The originality of this study is found in its perspective on the need to give more publicity and awareness. Therefore, email and mobile SMS services should be introduced that will distribute current information to library users on time.Item Efficient Customer Service: A necessary skill for a proactive, responsive and relevant 21st century librarian.(A Publication of Nigerian Library Association, Benue Branch, 2018-12-15) Goshie, R. W., Abubakar, Fati., & Jibril, H.The purpose of this paper is to sensitize librarians on contemporary realities and the importance of inhibiting the principles of efficient customer service in dealing with library customers as a strategic tool in ensuring that librarians remain proactive, responsive and relevant in the ever-changing information landscape. Literature reviewed brought to the fore issues and trends that are challenging the conventional roles of librarians in the 21st century such as transition to digital content, computer that is almost replacing librarians’ roles, and others. Possible solutions were carefully articulated such as provision of librarians with the requisite technological literacy needed for a 21st century library service. The paper concluded with the remark that, regardless of changes in technology which has adversely affected the library’s capacity, and the dynamic change in information seeking behavior of our users which has redefined the concept of service provision, by cultivating and displaying the outlined skills for efficient customer service, library remains relevant and the role of librarians in the digital age indispensable.Item Preservation of Information Resources in Academic Libraries in Niger State, Nigeria(Benue Journal of Library, Management and Information Science (BJLMIS) A publication of NLA Benues, 2018-12-18) Fati Abubakar, Musa Imam Shekarau & Murjanatu AbdulhamidThis study investigated preservation of information of resources in academic libraries in Niger State, Nigeria. A case study design was adopted for the research. Purposive sampling technique was used to select 35 respondents from a population of 297 library staff in all the twelve academic libraries in Niger State. Semi structured interview guides were used to collect data from respondents, while field notes guide was used to record data in respect of respondents responses. The instruments used for the study were questionnaire and interview. Data collected were tabulated and analysed using simple frequencies and percentages. Findings revealed that the common methods of preservation of information resources in academic libraries in Niger State included repairs, binding and environmental control. The findings also showed that there were policies guiding the operations of the academic libraries in Niger State, but they did not have insurance covers. In respect of effectiveness of the methods in use, the findings showed that repairs, binding, environmental control was effective in all the academic libraries. The fact that the academic libraries in Niger State paid more emphasis on printed materials, with less use of digital preservation methods and electronic systems, indicated that the libraries were yet to embrace the opportunities offered by technological advancement for such activities. In view of the findings, it was recommended that libraries should endeavour to have written laws on all aspects of preservation of information resources, upgrade and maintain facilities such as binderies air conditioning systems, fire prevention equipment etc, including the adoption of digital preservation methods. etc. information ResourcesItem STORAGE MEDIA USE AND CHALLENGES: THE CASE OF DIGITIZATION UNIT OF KASHIM IBRAHIM LIBRARY, AHMADU BELLO UNIVERSITY, ZARIA, NIGERIA(Consortium of Academic and Research Libraries in Ghana ( CARLIGH), 2018-07-11) Jimada, Aisha; Esew, Micheal; Goshie, Rhoda Wusa; Jibril, Attahiru AlhassanThis paper investigates the storage media used for preserving digital information resources and its challenges in the Digitization Unit of Kashim Ibrahim Library, Ahmadu Bello University, Zaria, Nigeria. In order to achieve the objective of the study, three research questions were raised for the purpose of the study. A qualitative research method was used with a purposive sampling technique adopted for the study; the instruments used to collect data were structured interview and observation. The responses from the respondents who were the staff of the Digitization Unit were analyzed descriptively using tables. The results of the study revealed that external hard drive, CD/DVD, Internal server were some of the storage media used in the Digitization Unit of the Library. It was also discovered that storing uploaded digitized local contents formed part of the reasons for using storage media. Finally, damaged CD/DVD and corrupt files were said to be some of the challenges faced while using the storage media. The paper recommends the use of mirror server, refreshment, migration and destruction of passwords to ensure perpetuity in the use of storage media in the Digitization Unit of Kashim Ibrahim LibraryItem CUSTOMERS' INTENSION TO CHANGE MOBILE COMMUNICATION NETWORKS REGARDING QUALITY OF INFORMATION SERVICES PROVISION IN ZARIA METROPOLIS(I-manager's mobile Applications and Technologies, 2019-01) Hassan, Hadizatu; Goshie, Rhoda Wusa; JImada, Aisha; Oyewumi, Roseline; Amata, SadiyaThe study was undertaken to determine customers' intension to change mobile communication networks regarding quality of information services provision in Zaria metropolis. The study raised three research questions and answers were sought to them, among which are the types of information services provided by mobile communication network to customers in Zaria metropolis, customers satisfaction level, and their intension to change network providers regarding information service quality. Survey research method was adopted for the study and data was collected from the sample of 1,269 out of the total population study of 1534. The data were analyzed descriptively using frequency tables, percentage, mean, and mode. The study revealed that customers in Zaria metropolis are provided with a wide range of information services. It was also revealed that customers are partially satisfied with the overall services of call, SMS, Internet, and SIM card service in the entire networks. It is recommended that attention should be directed toward services with lower satisfaction by setting a target using a set of benchmark of ACSI and N.C.C standard of communication services, to serve as a guide for mobile network industries and telecommunication industries to raise the satisfaction level so as to maintain the market share, maintain and generate their customersItem SUSTAINABLE NATIONAL ECONOMIC DEVELOPMENT AND WEALTH CREATION FOR NIGERIAN YOUTHS THROUGH ENTERPRENEURSHIP AND INFORMATION AND COMMUNICATION TECHNOLOGY(Nigerian Library association, Kaduna State Chapter, 2019-06-26) Goshie, Rhoda Wusa; JImada, Aisha; Sambo, SuleimanThe quality of performance of the entrepreneur determines whether capital would grow rapidly or slowly and whether the growth involves innovations. Entrepreneurship is a veritable tool for the achievement of inclusive growth and consequently sustainable development. In order to reduce unemployment and create jobs opportunity for Sustainable National Economic Development, Federal Government introduced some programmes such as NPower., Youth Empowerment and Development Initiative (YEDI), Start-up Nigeria 2019, Trader Money, African Youth Empowerment of Nigeria (AYEN) e.t.c. The paper examines the role of Information and Communication Technology in job creation, sustainable national economic development and wealth creation. The paper concluded and recommended that entrepreneurship development leads to economic development, job creativity, economic sustainability, individual self reliance, improved standard of living better awareness and practice. For a proper and sustainable entrepreneurship development Federal Government and indeed other tiers of government in Nigeria should provide the enabling environment for the activities of entrepreneurs like provision of infrastructures, enacting and formulating of laws and policies that will aid entrepreneurship development in the country.Item INFLUENCE OF ELECTRONIC PUBLISHING ON COLLECTION DEVELOPMENT IN RESEARCH LIBRARIES(Nigerian Library Association (NLA), Niger State Chapter, 2019-11-11) Ikegwuiro, Oloako Patience; Isah, Abdullahi Yahaya; Goshie, Rhoda WusaThe advent of Internet and electronic publishing has immensely enhanced the effectiveness of library services including efficient organization and retrieval of information resources. The impacts of new technologies are felt by libraries in every aspect. This paper focuses on electronic publishing, its influence on collection development in research libraries. The paper discusses collection development policies, taking into consideration of its importance in selection of information materials for acquisition. Constraints to the use of electronic publishing were discussed, among which are, erratic power supply, technological obsolescence, financial constraints, poor maintenance culture, non-availability of the facility to download open access publications and absence of a national repository of electronic publications and legislative provisions. The advantages of electronic publishing were also highlighted. The paper concludes that the process of the conventional collection development is not very much different from that of the electronic publications, that the normal process of collection development policy, recommendation of information resources, selection, acquisition, conservation and preservation is followed and that to ensure longer life of electronic publication, a continuous development and up grading of information storage and access techniques and technology is crucial.Item Continuous Professional Development for Information Professionals Through The Nigerian Library Association(School of Science and Technology Education (SSTE), Federal University of Technology Minna, Niger State. Nigeria, 2017-10-03) Goshie, Rhoda Wusa; JImada, Aisha; Abdullahi Mahadi, Bilkisu; Aliyu, HadizaThis paper reviews the continuous professional development of information professionals through the Nigerian Library Association. Professional development is a lifelong learning and is indispensable for professional growth and instrumental for sustaining one’s competence. The library can also become more productive with new skills and knowledge acquired through professional development programs. The various professional development programs put in place by librarians include seminars, peer coaching, workshops, conferences, mentorship, courses, symposium real-time webcasts, and distance learning programs with interactive capabilities. The paper discusses the importance of professional development programs which includes updating knowledge and skills in existing and new areas of practice, keeping professional qualifications up-to-date, raising one’s profile through certifications and networking, making oneself more marketable to future employers, and obtaining new improved skills-making challenges tasks easier. The paper highlighted the problems associated with attending professional development which include; lack of interest, un- acceptance of submitted papers and lack of awareness.Item Digitization of Library Resources: Challenges and Implication(Nigerian Library Association (NLA), Kaduna State Chapter, 2011-03-23) Goshie, Rhoda Wusa; JImada, AishaThis paper examines the concept of digitization, its implications, challenges and the digitization software. It also discusses the challenges often encountered during digitization and the implications. Digitization is a process in which materials are converted from hard copies to electronic copies. The major purpose of digitization is to enhance access and improve preservation of materials. A number of challenges are encountered in the process of digitizing library materials. These challenges include; finance, bandwidth and copyright, which have implications for the library. The implication is that library would now be able to provide access to materials that were indigenous to them. It was concluded that digitization is an essential task in modern day libraries, because of the current challenges, and the need to go digital, that is, improve the efficiency of information search mechanisms and enhance access to library resourcesItem Efficient Customers Service: A Necessary Skill for a Proactive, Responsive and Relevant 21st Century Librarian.(Nigerian Library Association( NLA) Benue State Chapter, 2018-12) Goshie, Rhoda Wusa; Abubakar, Fati; JIbril, HajaraThe purpose of this paper is to sensitize librarians on contemporary realities and the importance of inhibiting the principles of efficient customer service in dealing with library customers as a strategic tool in ensuring that librarians remain proactive, responsive and relevant in the ever-changing information landscape. Literature reviewed brought to the fore issues and trends that are challenging the conventional roles of librarians in the 21st century such as transition to digital content, computer that is almost replacing librarians’ roles, and others. Possible solutions were carefully articulated such as provision of librarians with the requisite technological literacy needed for a 21st century library service. The paper concluded with the remark that, regardless of changes in technology which has adversely affected the library’s capacity, and the dynamic change in information seeking behavior of our users which has redefined the concept of service provision, by cultivating and displaying the outlined skills for efficient customer service, library remains relevant and the role of librarians in the digital age indispensable.